Checkout Challenges: How Interest Rates Are Ringing Up Trouble for Retailers
Checkout Challenges: How Interest Rates Are Ringing Up Trouble for Retailers As interest rates continue to climb, the U.S. retail sector faces new financial pressures that are reshaping everything from consumer spending to corporate debt management. With rising borrowing costs, tighter credit conditions, and shifting consumer behavior, retailers must adapt quickly to thrive in this evolving environment. But amidst these challenges lie opportunities for agile businesses ready to pivot. …
Beyond Adyen and Stripe: Unlocking True Payment Optimisation with POPs
The IDC MarketScape Vendor assessments for Online Payment Platforms and Omni-Channel Payment Platforms were released a couple of weeks ago. …
The UK’s Payments Regulator Calls out Visa and Mastercard for Fee Increases but Stops Short of any Real Action?
The UK’s PSR has just published its interim findings into Card Scheme Fees. Here’s a short summary and some context until I read in more detail….. …
Airlines Say They’re Taking Back Control Over Payments, But Do They Know How?
Some consider the International Air Transport Association (IATA) Financial Settlement Systems (IFSS) to be the backbone of the global air transport industry, facilitating the movement of funds across the travel value chain. …
Why the Recent Visa Mastercard Settlement May Be Bad News for Merchants
Mastercard and Visa have reached a settlement with merchants over a long-standing swipe fee case, with the card giants agreeing to reduce interchange fees and permit more flexibility on surcharging and anti-steering rules. …
Choose Your Payment Processor Wisely: Avoid Common Traps with These 8 Red Flags to Look Out For
I’ve helped a lot of large merchants find the right payments partner(s) over the years and been involved throughout the buying process, from identifying key requirements and challenges early on, right through to negotiating the contract and deploying the solution. …
Recent Insights for Advancing Card Payment Fraud Prevention
Previously I’ve written about how merchants can reduce bank declines thereby increasing revenue and reducing customer friction. However, much bigger problems for merchants are typically i) reducing false positives and ii) preventing actual fraud. …
Reducing Bank Declines: a Strategic Approach for Merchants
In my previous blog I discussed the difficulties merchants have with spurious bank declines – where the transaction looks good to the merchant but the cardholder’s bank declines it for something other than, say, “insufficient funds”. …
Airlines: The Real Cost of Banking & Payments has Doubled Since 2019
So, What’s the Problem? Legacy arrangements and systems have helped the banking and payments industry generate billions in extra profit from the Airline industry. …
Are Gremlins Really to Blame For Your Card Payment Woes?
I listened to a podcast recently with Patrick McKenzie. Patrick is a serial software entrepreneur and business all-rounder who worked at Stripe and still advises them on product and company strategy. …
